Terms of service

Last updated: 13 October 2026

1. The service

EmbroShare consists of a device that plugs into the USB port of an embroidery machine and an online service (web portal, Telegram bot and the software on the device). Together they let you send design files to the device, which presents them to the machine as files on a USB drive.

2. Your account

• You must give a working email address and keep your password to yourself. You are responsible for what is done through your account.
• A device belongs to the account that adds it with the pairing code. The owner may invite other people to use it and is responsible for whom they invite.
• Tell us promptly if you believe someone else has access to your account.

3. Subscription

• Each device includes its first year of service from the day it is first added to an account. After that, service is renewed per device at the price current at the time of renewal.
• When a device's subscription has ended, the device stops receiving designs from the service until it is renewed.
• Prices, taxes and payment terms are stated at the time of purchase or renewal.

4. Your designs

• The designs you send remain yours. We do not claim any rights in them and do not use them for any purpose other than delivering them to your devices.
• You confirm that you have the right to use and send the designs you upload.
• Designs are delivered exactly as sent. EmbroShare does not check, convert or correct designs. Always check a design on the machine before starting production.
• Copies held on the service are temporary (see the privacy policy). Keep your own copies of your designs; the service is not a backup.

5. Acceptable use

You agree not to: use the service for unlawful purposes; send files you have no right to use; try to access devices or accounts that are not yours; interfere with the service, the device's software or its security; or resell the service without our written agreement.

6. The device and its software

• The software on the device is licensed to you for use with that device only. You may not copy, modify or extract it.
• The device receives software updates automatically over the internet. Updates may change how features work.
• We may disable a device remotely if its subscription has ended, if it is reported lost or stolen by its owner, or if it is used in breach of these terms.

7. Availability

We work to keep the service running, but we do not promise that it will be available at all times or free of faults. The service depends on your WiFi and internet connection and on third parties such as network providers and Telegram, which are outside our control.

8. Limits of our responsibility

• To the extent the law allows, we are not responsible for loss of production, loss of profit, damaged goods, wasted material or other indirect loss arising from use of the service or the device, including from a design that is wrong, late or not delivered.
• Our total liability to you for any claim is limited to the amount you paid us for the affected device and its service in the twelve months before the claim.
• Nothing in these terms limits liability that cannot be limited by law.

9. Ending the agreement

You may stop using the service at any time and remove your devices from your account. We may suspend or close an account that breaks these terms. When an account is closed, the designs and records held for it on the service are deleted as described in the privacy policy.

10. Changes

We may change these terms. When we make a significant change we will tell you by email or in the portal before it takes effect. Continuing to use the service after that means you accept the new terms.

11. Law

These terms are governed by the laws of India. Disputes are subject to the courts of [city].

12. Contact

[company legal name], [registered address]. Email: [support email]. Phone: [support phone].